Our ethos: it’s in our name.
Our name Industry encapsulates our ethos: we are industrious, we are diligent, and we bring energy to every task.
The six principles that underpin how we work:
Observation
To solve problems, we look at everything through the customer’s eyes and work back from there.
Rigour
We know good strategy from bad strategy and don’t waste your time dressing up bad ideas in fancy words. We deliver robust strategic brand solutions we know will work in the real world.
Creativity
We blend design thinking with inspiration from science, art, and culture to form brands that are both imaginative and strategically on point.
Clarity
We bring clarity of thought to everything we do, helping to distil ideas down to the simplest form so they are easy to communicate, easy to understand and easy to act on.
Partnership
We forge enduring relationships with our clients, many of whom we’ve worked with for over a decade, supporting them at pivotal moments in their growth journey.
Sustainability
We focus on delivering long-term value. Our work stands the test of time, transcending fashion trends to create an enduring impact and a sustainable brand advantage.
Our impact
In an ever-changing, increasingly complex and precarious world, we take our responsibility to people, planet and place seriously.
We are on a mission to become recognised as a B Corp, a distinction earned through a rigorous evaluation that signifies our dedication to meeting the highest standards of social and environmental performance, public transparency, and legal accountability.
We are a signatory of the Good Business Charter
We are dedicated to the ongoing improvement of our business, delivering exceptional value to our customers, and adhering to the Good Business Charter for employee rights, fair pay, environmental sustainability, and customer commitment.
We are an accredited Living Wage Employer
We are taking a stand to ensure that not only our employees, but also our third-party contracted and subcontracted staff and providers, receive a wage that enables them to live comfortably. We’re working alongside the Living Wage Foundation to promote the real Living Wage.
Design for good
Each year, we allocate design and consulting resources to pro bono work to make meaningful contributions to good causes, such as Business in the Community and Lepra.
We are always interested to hear from arts organisations, charities and not for profit humanitarian organisations that require support with their brand.
Global recognition
Let’s talk
Whether you’re looking for more information or you’re ready to start a project, we’re ready to help build brand advantage.